Frequently Asked Questions
Can I track my order?
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Do you offer customization for hotels and corporate clients?
Yes! We provide bespoke bedding, bath linen, and amenities tailored to suit the specific needs of hotels and corporate clients. Contact us for more details.
How can I place an order?
You can browse our collections and place an order directly through our website. If you need assistance, feel free to reach out to our support team.
How long does delivery take?
Standard delivery usually takes 2 to 3 business days within Sri Lanka.
What is your return policy?
We accept returns within 7 days from the invoice date, provided the product is in its original packaging with tags attached. Items that have been used, washed, or altered cannot be returned. Customized Products /Rugs Cannot be Returned or Refunded.
What should I do if I receive a damaged or incorrect item?
We apologize for any inconvenience. Please contact our support team within 07 days of receiving your order, and we will assist you in resolving the issue.
Where are your products made?
Our products are designed with the highest standards and sourced from trusted manufacturers to ensure superior quality and durability.